IT Support

Reliable IT Support

Reliable IT Support

With Digital Life Consulting supporting your IT systems, you can focus on expanding your business, feeling comfortable in the knowledge that your IT is being taken care of….

We supply a varied array of services to our diverse range of clients, but they all have the same requirement, the service must provide their business and employees with the right solution and function reliably and consistently.

Help when you need it

Our Range of IT Support Packages


Find out which one meets your needs


VIRTUAL IT MANAGER

With Digital Life Consulting supporting your IT systems, you can focus on expanding your business, feeling comfortable in the knowledge that your IT is being taken care of.

While every company is different, most need an IT strategy to support the aims of the business.
With Digital Life Consulting’s IT Manager service , we can provide a flexible, cost-effective alternative to recruiting in-house IT staff. We take responsibility for the entire IT estate, operating within an agreed budget.

We can understand your plans for growth and translate them into an IT strategy to support your business today, and into the future.
We will integrate into your business and take responsibility for a range of tasks including

Full responsibility for the day to day running of a company’s IT systems
Identifying and eliminating problems with IT operational services quickly and efficiently
Improving and supporting current systems and processes
Promoting best practise for Cyber security within the business
Negotiating and managing relationships with external suppliers
Strategic planning for capacity increases
Serving as a technology liaison with Business Application Vendors
Supporting lower level IT staff
Identifying new processes and procedures to support the business’ growth
Providing non-IT staff with help and support not normally covered by traditional IT support contracts

This service can be tailored to meet the individual needs of your company, providing the IT expertise you need at a fraction of the cost compared with a permanent IT Manager.

TOTAL CARE

IT Support is crucial – IT systems are the lifeblood of any business, but no matter how well maintained your IT systems are they will also be subject to unexpected issues which can impact on the productivity of your business.

We know how important it is to minimize any downtime should a problem arise and can help. Digital Life Consulting ensures that your staff are able to access and use your IT network effectively, so your business will run more smoothly.
Our unlimited IT support services provide you with stress-free IT support by finding and preventing potential problems before you even notice them.

Unlimited Remote & Telephone Support
To be able to pick up the phone and talk to someone about your technology issue straight away is important as you need resolution fast. With Digital Life Consulting you have a direct line to our support staff so no need to wait around or raise tickets and wait for your technology to be fixed.

We can fix your machine remotely so there is no need to book an appointment and wait for an engineer. We are able to fix issues directly on your machine quickly and easily.

Unlimited On-site Support
To have an engineer come to your desk and fix your problem is sometimes necessary. Our engineers ready to visit your sites and support you where you work.

Unlimited Ongoing Maintenance
To keep things running smoothly requires regular maintenance. Digital Life Consulting creates an asset list of all your technology and will perform regular health checks to test the security and performance of your infrastructure.

With critical systems such as servers, we will continually monitor those devices remotely to ensure maximum uptime. We manage your patch installations to your technology in an effective and regular manner.
IT Support is crucial – IT systems are the lifeblood of any business, but no matter how well maintained your IT systems are they will also be subject to unexpected issues which can impact on the productivity of your business.

We know how important it is to minimize any downtime should a problem arise and can help. Digital Life Consulting ensures that your staff are able to access and use your IT network effectively, so your business will run more smoothly.
Our unlimited IT support services provide you with stress-free IT support by finding and preventing potential problems before you even notice them.

Unlimited Remote & Telephone Support
To be able to pick up the phone and talk to someone about your technology issue straight away is important as you need resolution fast. With Digital Life Consulting you have a direct line to our support staff so no need to wait around or raise tickets and wait for your technology to be fixed.

We can fix your machine remotely so there is no need to book an appointment and wait for an engineer. We are able to fix issues directly on your machine quickly and easily.

Unlimited On-site Support
To have an engineer come to your desk and fix your problem is sometimes necessary. Our engineers ready to visit your sites and support you where you work.

Unlimited Ongoing Maintenance
To keep things running smoothly requires regular maintenance. Digital Life Consulting creates an asset list of all your technology and will perform regular health checks to test the security and performance of your infrastructure.

With critical systems such as servers, we will continually monitor those devices remotely to ensure maximum uptime. We manage your patch installations to your technology in an effective and regular manner.

PAY AS YOU GO

Pay-as-you-go network support is ideal for organisations with small IT support requirements.

Small organisations may not feel comfortable about committing to the fixed-cost of an annual contract. DLC is happy to provide our expertise on an informal basis, charged at an hourly rate.

Pay-as-you-go is designed for:

Organisations that have some IT skill in-house and only need occasional help
One off jobs, like cleaning up after a virus/hacker attack or network maintenance visits
Organisations where IT is important but not critical to the business

Pay as You Go Support can also be used to get a taste of our support and services. We have found this has worked well in the past when no relationship has existed with a new client.

Hosted HR Software

HR Systems

Our HR software helps you manage, engage with and retain your workforce more effectively, Get started today with a months free trial

Comprehensive Hardware Support

Hardware Support

Assistance for mission critical enterprise wide solutions 24×7
Peace of mind that investment made on solution will be
maintainedGuarantees engineer will be on-site within specified time frame
with replacement hardware

Web Security

Web Security

Effective web content filtering
Increase employee productivity, reduce Internet abuse
Secure your VPN
Block malware and phishing sites